Mrs T benefited successfully from our services:
Mrs T visited the toilets in a supermarket. The door to the toilets was heavy and as she was going through the door suddenly and without warning it slammed closed very quickly and trapped her right index finger in the door. Her finger was crushed and broken and the nail turned black and fell off. She reported the accident to the store manager immediately and attended the hospital.
Following preliminary investigations, we discovered that there was a broken door closure attached to this door and if it had been working properly then it would have stopped the heavy door closing quickly and made sure that it closed slowly so that visitors could ensure they were safely through the door before closing to prevent risk of injury.
Subsequently, the door closure was repaired. We were able to secure an admission of liability from the supermarket and fully assess the extent of injury to ensure the right amount of compensation was recovered for Mrs T. Injury to different parts of the body, even different fingers, attract different amounts of compensation with different brackets depending on the extent of the injury and whether there has been a full recovery or not.
In view of the fact that Mrs T suffered injury to an index finger and that it was to her dominant hand the extent of the injury caused her more pain, suffering and loss of amenity compared with say an injury to a little finger on her non-dominant hand. In addition to this, a crushing type injury is recognised as being a more painful injury compared with a simple fracture or break without a crush injury. As such, we were able to successfully negotiate a good increase in the level of compensation compared with the initial offer the supermarket insurers offered.